Frequently Asked Questions

Everyone will need to present an accepted form of identification to board the ship based on their nationality/country of citizenship.

Guests who do not bring required documents may be denied boarding.

All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended, but in some circumstances, they are required by the country from which your cruise departs or countries we visit. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed on the Centers for Disease Control and Prevention traveler’s health website or by calling toll-free (877) FYI-TRIP and on the World Health Organization website.

COVID-19 Vaccination is no longer required to sail, though we recommend guests be fully vaccinated against COVID-19. While vaccination is not required, we kindly ask that you disclose your status during check-in.

Gathering Documents

Make sure you have the proper forms of identification needed for your cruise. Give yourself plenty of time to obtain or renew your passport, if necessary. In order to make the boarding process as simple as possible, we strongly encourage you to visit RoyalCaribbean.com/onlinecheckin to check in online and print your SetSail Pass no later than three days prior to your sail date. Additionally, guests should look into any visa requirements for their itinerary. Learn more about required travel documents.

Vaccination Guidance

COVID-19 vaccination is not required to sail on any of our cruises.

Testing Requirements

Pre-cruise testing is no longer required to sail on any of our cruises.

Before You Board

Don’t forget to hand carry your passport, SetSail Pass, valuables and medications in your carry-on bag. You’ll need your passport and SetSail Pass to board the ship.

Getting To The Ship

Let us take you from the airport to the port with our “Transfers” program. “Transfers” may be included with our Air2Sea or Hotel offerings. You can also purchase this service separately.

Boarding The Ship

Please refer to your SetSail Pass for specific check-in times.

Guests should arrive at the terminal within the arrival time slot you selected during Royal App check-in. Those who arrive early will not be able to begin boarding, and those who arrive late will need to wait until we are able to work them into another group.

Due to government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Check-in no later than 3 days prior to their cruise. If you do not complete Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

If you choose to fly ChoiceAir, Royal Caribbean automatically displays only the airline schedules that will enable you to meet your cruise. For your return home, you have the ability to select the flight that best suits your schedule. Depending on your disembarkation time and port, the time needed to arrive at the airport will vary.

Everyone will need to present an accepted form of identification to board the ship based on their nationality/country of citizenship.

Guests who do not bring required documents may be denied boarding. 

If you feel ill in the days before your cruise, you should not travel. Keep in mind you will need to answer a health questionnaire prior to boarding. A positive test result, or documented symptoms of communicable disease during the boarding process, will result in denial of boarding.

If any of guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. A multitude of evaluative tests can be conducted right onboard in our medical lab. This is just one capability of our enhanced Medical Center.

In the interest of public health onboard, isolation and/or quarantine may be required to prevent exposure to people who have or may have any kind of infectious disease. A guest that is diagnosed as having an infectious disease by a member of our medical staff onboard will need to isolate onboard for a period of time — either until they can be safely disembarked at a port of call with private transport home, or when the sailing concludes back at the home port where it started. Those guests who meet the threshold to be deemed a close contact will need to meet necessary quarantine and/or testing requirements based on their vaccination status.

Guests who must isolate due to an infectious disease diagnosis will remain in their stateroom or be moved to a stateroom near the medical center where medical staff and Guest Services will check on them regularly, depending on availability. Complimentary amenities including room service and WiFi will be provided.

If you have been treated onboard, and need to request your medical records, please fill out the request form.